Return Policy

At Trout Derby, we aim for 100% customer satisfaction. If you’re not happy with your purchase, you can return it according to the following policy:

1. Return Eligibility

To be eligible for a return, the following conditions apply:

  • Returns must be initiated within 30 days of purchase.
  • The item must be in its original, unused condition with all packaging intact.
  • Proof of purchase is required.

2. Non-Returnable Items

Certain products are not eligible for return, including:

  • Used or damaged items
  • Custom-made or personalized products
  • Final sale items

3. Return Process

  1. Contact us at support@trout-derby.com to request a return authorization.
  2. Pack the item securely and include the return authorization number.
  3. Ship the item back at your expense, using a trackable service.

4. Refunds

Once we receive and inspect the returned item, we will process your refund within 7-10 business days. Shipping costs are non-refundable.

5. Exchanges

We will replace defective or damaged items at no additional cost.